
What to learn from the biggest BPO CX merge
In a ground-breaking move, Concentrix and Webhelp have merged to revolutionize the global customer experience landscape. We talk about how this alliance is poised to transform B2B markets and outsourcing potential while unlocking unprecedented value for clients worldwide. Delve into the strategic motivations behind the merge and its profound implications for digital CX, marketing, sales, and technology. Join us as we explore the personal journey behind this merger and envision a future shaped by innovation, collaboration, and unparalleled customer-centric solutions.

Talent, Partners, Providers Relationship
Whether you cultivate talent in-house or partner with strategic allies a consolidated sourcing process should be in place to feed your business operation.